Registering with the Goods Vehicle Movement Service
Before you can create any Goods Movement References (GMRs), your business must be registered with HM Government's Goods Vehicle Movement Service (GVMS). This guide walks you through everything you need to know about the registration process.
Who Needs to Register?
You need to register with GVMS if you are a:
- Haulier or carrier moving commercial goods through GVMS-enabled ports
- Logistics company managing movements on behalf of traders
- Freight forwarder handling cross-border movements
You may not need to register if you only move personal goods or commercial goods in your personal baggage.
What You Need Before Registering
Before starting the GVMS registration, have the following ready:
- EORI number (Economic Operators Registration and Identification) — if you don't have one, apply via gov.uk first
- Government Gateway user ID and password — linked to your organisation
- Business details — registered company name, address, VAT number
The Registration Process
Step 1: Access the Registration Service
Go to gov.uk and search for "Register for the Goods Vehicle Movement Service". You can also navigate directly to the GVMS landing page from the HMRC services section.
Step 2: Sign In with Government Gateway
Sign in using your organisation's Government Gateway credentials. If you don't have an organisation Government Gateway account, you'll need to create one first.
Step 3: Complete the Registration Form
The registration form asks for:
- Business name and trading name (if different)
- EORI number
- Business address
- Primary contact details
Step 4: Submit and Wait for Confirmation
After submitting, HMRC will review your registration. Confirmation usually arrives within:
- Standard processing: 2-5 working days
- Peak periods: May take longer
Step 5: Activate Your GVMS Access
Once confirmed, you can sign in to GVMS and begin creating GMRs.
Managing User Access
If multiple people in your organisation need GVMS access, you can manage this through your Government Gateway account:
- Add authorised users
- Set permission levels
- Remove access when staff leave
Common Registration Issues
"My EORI number isn't being recognised"
Ensure your EORI number is correctly formatted (GB followed by your 12-digit VAT number, or a standalone EORI). If recently issued, it may take 24-48 hours to appear in HMRC systems.
"I can't find the registration page"
The GVMS registration is part of the HMRC services suite. Make sure you're signed in to the correct Government Gateway account (your organisation account, not your personal account).
"My registration was rejected"
This typically happens if there are discrepancies in your EORI or business details. Contact HMRC or let our team assist you.
Keeping Your Registration Up to Date
Remember to:
- Update GVMS if your business details change
- Ensure your EORI remains active and valid
- Review user access regularly
We Can Register on Your Behalf
The GVMS registration process can be confusing, especially if it's your first time dealing with UK customs systems. Our team at CreateGMR can:
- Guide you through every step of registration
- Help resolve issues with your EORI or Government Gateway account
- Manage your GVMS account on an ongoing basis
Contact us today — our specialists are available 24/7.