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Privacy Policy

Last updated: April 2026

1. Introduction

CreateGMR ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use and protect information when you use our website at creategmr.co.uk.

2. Information We Collect

We collect the following types of information:

  • Contact information: Name, email address, phone number — when you submit our contact form.
  • Usage data: Pages visited, browser type, IP address — collected automatically via analytics.
  • Communications: Content of messages you send us through the contact form.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide our services
  • Improve our website and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data based on: your consent (when you submit our contact form), legitimate interests (improving our services), and legal obligations (compliance with UK law).

5. Data Retention

We retain contact form enquiries for up to 2 years. Analytics data is retained for up to 26 months. You may request deletion of your data at any time.

6. Third-Party Services

We use the following third-party services:

  • Resend: Email delivery service for contact form responses.
  • Google reCAPTCHA: Spam prevention on our contact form.
  • Google Analytics: Website analytics (if enabled).

7. Your Rights

Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise these rights, contact us at customs@pcsl.uk.com.

8. Cookies

We use two categories of cookies:

  • Strictly necessary cookies: required for the site to function and for security (e.g. Google reCAPTCHA on our contact form). These do not require your consent under UK PECR.
  • Analytics cookies (Google Analytics): help us understand how visitors use the site so we can improve it. These cookies set an anonymised client ID and do not load until you accept them via our cookie banner.

When you first visit the site, a cookie banner lets you Accept all or Reject non-essential cookies. You can change your choice at any time via the Cookie Settings link in the footer, or by clearing your browser storage for this domain.

IP addresses sent to Google Analytics are anonymised. No personal data is sold or shared with advertisers.

9. Contact Us

If you have any questions about this privacy policy, please contact us: